Miss-monoi.com is aware that you may wish to be informed about how the data and information likely to identify you personally, such as your name, address, telephone and fax numbers or e-mail address, etc ("Personal Data"), that you provide to https://miss-monoi.com/, are processed. We have therefore developed this Privacy Policy to explain how we use your Personal Data and the precautions we reasonably take to maintain its transparency, confidentiality, security and accessibility.
The person responsible for data collection and processing on the https://miss-monoi.com/ website is SARL PROJECT WEB, with a capital of 15,000 Euros, located at 235 allée Hector Pintus - 06610 La Gaude, France - registered with the Grasse Trade and Companies Register under number 499 389 146, represented by Mr Romain GOUNIOT, its Manager and Data Protection Delegate.
This charter applies in particular to customers and visitors to offers and services and to visitors to the https://miss-monoi.com/ website. It may be supplemented at any time by specific information that will be brought to your attention in connection with a new offer or service.
You are free to browse this site, provided that you accept the general terms and conditions for ordering products and the rules governing the processing of your personal data.
1. What data does miss-monoi collect?
https://miss-monoi.com/ does not collect or process any Personal Data that you have not specifically, voluntarily and knowingly provided to us. We guarantee the compliance of our staff with strict security and confidentiality standards and assure you that the processing of your Personal Data is carried out in full compliance with recognized data protection legislation.
Personal data is any information that can be used to identify you directly or indirectly, such as your surname, first name(s), date of birth, postal address, e-mail address or telephone number.
ATTENTION: miss-monoi is not designed or intended to collect Personal Data from minors. To comply with legislation on the protection of minors, children under the age of 18 must not provide any Personal Data and remain under the responsibility of their legal representatives.
https://miss-monoi.com/ collects and processes the following categories of data:
- Data to identify you: surname, first name ;
- Personal data: date of birth ;
- Contact details: postal address, email, telephone and mobile numbers;
- Economic and financial data: means of payment, payment history ;
- Connection and service usage data.
2. Why does miss-monoi collect and process your data?
Most of our services do not require registration, allowing you to visit our websites without telling us who you are. Some services may require prior registration, which you will be asked to complete. When you register with us, you may be asked to fill in certain form fields (some are mandatory, others are optional), and to choose a username and password. In these situations, if you decide to refuse to provide us with the Personal Data we request, access to certain parts of our websites may in turn be denied and it may be impossible for us to respond to your requests.
https://miss-monoi.com/ collects and processes your Personal Data only for specific and limited purposes, of which we inform you when you wish to use certain services. For example, we may collect and use your Personal Information to provide you with our products or services, to bill you for products or services you request, to check your credit, to market other products or services we believe may be of interest to you, to process your job application, to send you newsletters or to communicate with you for any other purpose. In addition, we may use your Personal Data to evaluate the effectiveness of our services and to improve them for the benefit of our visitors and customers, for our internal statistical and other operational purposes, to assess customer interest, to determine customer buying patterns and trends, and to better define our product development and marketing strategies.
More specifically, miss-monoi processes data for the following purposes:
- Manage visitor/customer access, identity and authentication;
- Verification and authentication of customer data;
- Order management ;
- Inventory management ;
- Manage order dispatch and tracking;
- Invoice and collect payments ;
- Provide after-sales service;
- Handle complaints, returns and retractions;
- Communicating as part of customer management ;
- Collecting unpaid bills ;
- Managing litigation ;
- Manage requests relating to the rights of data subjects;
- Store and archive customer data to meet legal obligations;
- Personalize services by displaying ads based on the user's browsing history and preferences;
- Prevention and detection of computer fraud, malware and security incident management;
- Fighting fraud ;
- Site operation and optimization - e-marketing activities: we use your data for marketing purposes. These activities include :
* The use of your contact details to send you regular information. You can unsubscribe from these e-mail marketing communications easily and at any time by clicking on the "Unsubscribe" link that you will find in all our newsletters and communication materials;
* Personalized offers, created from your information, may be proposed to you, mobile applications and third-party websites/applications (including social networks), and the site content displayed to you may also be personalized;
* When you take part in other promotional activities (e.g. competitions), certain information will be used for the proper management of these activities;
Communication with you: we may also contact you on other occasions by e-mail, post, telephone or SMS, depending on the contact details you have previously provided;
- Subscribe to our Newsletter ;
- Improving our services: we also use personal data for analytical purposes to improve our services, the user experience, the operation and quality of our services, as well as to carry out tests and solve problems.
By sending us your Personal Data, you explicitly consent to these purposes.
miss-monoi does not keep your data longer than necessary.
The retention period is linked to the service with which they are associated, and in any case, for the duration of the commercial relationship and/or for tax and accounting purposes, to manage any disputes, for collection purposes, to prevent any unlawful behavior, to carry out satisfaction surveys and to ensure the conformity of files.
This collection is carried out in compliance with the law, declarations previously made to the CNIL and the RGPD, concerning customers and prospects. We do not collect unnecessary data, nor in excessive quantities.
The Data is also subject to intermediate archiving, duly declared, in order to meet legal, accounting and tax obligations.
3. Who has access to your data?
Miss-monoi.com will never sell, rent, share or distribute for commercial purposes in any way whatsoever your Personal Data to third parties outside https://miss-monoi.com/.
The data collected is intended for use by miss-monoi's internal departments and its subcontractors in order to support the execution of the Services, including trusted third parties for credit card payments, hosting companies, service providers specializing in fraud detection and authentication services: OVH, FIA-NET, trusted third parties for credit cards, Paypal.
If required by law, the site may transmit data to follow up on any claims and to comply with administrative and legal procedures
In any case, https://miss-monoi.com/ ensures that these third parties guarantee them the same level of protection as https://miss-monoi.com/ and, if necessary, https://miss-monoi.com/ requires a contractual guarantee that these third parties will process Personal Data exclusively for the purpose authorized by you, with all the discretion and security required.
4. Is your Data processed outside the EU?
The visitor/customer authorizes the Site to transfer, store and process his/her information within the European Union.
The data collected may be processed outside the European Union in the case of hosting and payment service providers. In this case, miss-monoi takes the necessary steps with its subcontractors and partners to guarantee an adequate level of protection for your data, in full compliance with the applicable regulations.
In any case, the site remains responsible. Such transfers are governed by organizational and technical measures designed to ensure an adequate level of data protection.
5. Commitment to security and confidentiality
We care about the security of your data as much as our own. The data we collect is stored in a secure environment inaccessible to the public, so as to prevent any unauthorized access, use, loss, modification, destruction or disclosure.
miss-monoi undertakes to implement and maintain, at its own expense, an appropriate computer security program, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing of personal data and the risk (of varying probability and severity) to the rights and freedoms of visitors/Customers. This program includes rigorous technical and organizational measures. Only those persons authorized to process your data within miss-monoi and its partners (qualified personnel, host) have secure access to it.
Technical and organizational measures may benefit from technological advances and future developments. Accordingly, miss-monoi is authorized to use all appropriate alternative measures in this respect. These alternative measures may not, however, offer a lower level of security than that required by law for such measures. Any significant changes must be properly documented and notified to the Customer.
6. About cookies and anonymous data
Most of the information we collect on our websites is anonymous. When you visit our websites, we do not collect any Personal Data that is not specifically, voluntarily and knowingly provided by you. This anonymous information is processed by miss-monoi to help improve the content of its websites, to personalize them for our visitors and to learn more about them and how they use these websites. To do this, miss-monoi may use tracking technology ("cookies") to collect anonymous information such as browser type and operating system, as well as the date and time of access. Cookies" themselves cannot be used to discover a user's identity. A "cookie" is a small data file sent to your browser and stored on your computer's hard disk.
About Meta Advanced Matching:
We also use Meta Advanced Matching, a Facebook feature, to improve conversion tracking accuracy and ad targeting. This feature collects additional information from your visits to our website, such as your e-mail address, phone number, name, city, state, country, date of birth or gender. This information is hashed (encrypted) before being sent to Facebook, ensuring its security and anonymity. Data collected via Meta Advanced Matching is used solely to improve our advertising and is not shared with any third parties, except where required by law. By using our site, you consent to such data collection and use in accordance with this privacy policy.
About the third-party services we use that use cookies :
https://miss-monoi.com/ also uses the services of :
- Various advertising networks for graphic banner advertising and retargeting (Google Ads, Bing Ads, Facebook Ads).
These companies may set and read their own cookies with our permission. Click on the links to consult their own ways of managing cookies and your personal data.
How can I refuse cookies and delete them from my computer?
If you do not want our site to deposit cookies on your computer, you can :
- or leave our site,
- prohibit the use of cookies via your browser.
Please note, however, that in the latter case, some services will be unavailable or degraded.
To avoid storing cookies via your browser, you can change your browser settings to prevent cookies from a particular site being received. You can also delete any cookies already stored on your computer.
Generally speaking, you can access this function via your browser's "Options" or "Preferences" menu.
We have provided the following links to help you with the most popular browsers:
- Google Chrome - https://support.google.com/chrome/answer/95647?hl=fr
- Mozilla Firefox - https://support.mozilla.org/fr/kb/cookies-informations-sites-enregistrent?redirectlocale=en-US&redirectslug=Cookies
- Microsoft Internet Explorer - https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
- Apple Safari - https://support.apple.com/fr-fr/HT201265
For more information on cookies, please visit the CNIL website (https://www.cnil.fr/fr/site-web-cookies-et-autres-traceurs)
About IP addresses: we collect and process IP addresses for statistical purposes, to check and validate clicks as part of our business and to monitor their use as part of a file registered with the CNIL. These are processed in compliance with the principles of personal data protection defined by current legislation.
7. What are your rights and how can you exercise them?
At any time, you can :
- Request a copy of the personal data we hold about you;
- Inform us of any changes to your personal data, or ask us to amend any personal data we hold about you;
- In certain situations, you may ask us to erase, block or restrict the processing of your personal data, or to object to certain of our methods of processing your personal data;
- Request the portability of your Data from May 25, 2018;
- In certain situations, you may also ask us to send your personal data to a third party;
When we use your personal data in accordance with your consent, you have the right to revoke it at any time, in accordance with applicable law. Furthermore, when we process your personal data in a legitimate interest or in the public interest, you may refuse at any time to allow us to use your personal data, subject to the applicable law.
- You may also ask us to stop sending you advertising at any time by contacting us directly and free of charge, or by using the unsubscribe link included in any prospecting we may send you by e-mail. If you wish to object to the processing of your personal data on the basis of a legitimate interest and no unsubscribe mechanism is directly available, please contact us at dpd@project-web.fr.
Please inform us immediately of any changes or inaccuracies in your personal data by contacting us.
If we hold personal data about you that is not accessible on our site, you can send us your request free of charge. If you have any queries about this Charter, or about exercising your rights, or if you have a complaint, please contact the Data Protection Officer: dpd@project-web.fr. To exercise your rights, you may choose to send your request (indicating e-mail address, surname, first name, postal address and a copy of your identity document):
- By e-mail to dpd@project-web.fr ;
- On the Site, in the contact section: https://miss-monoi.com/nous-contacter
- By post to the following address
https://miss-monoi.com/
Data Protection Officer
235 Allée Hector Pintus
06610 La Gaude (France)
A reply will be sent to you within one (1) month of receipt of your request.
In the event that you request the deletion of your data and/or exercise your right to request the deletion of your data, we may nevertheless keep your data in archival form for as long as is necessary to meet our legal, accounting and tax obligations.
8. Links to other websites
As a service to our visitors, our websites may contain hyperlinks to other websites that are neither operated nor controlled by https://miss-monoi.com/. Consequently, https://miss-monoi.com/ cannot be held responsible for the content of such websites, nor for the data protection practices of the third parties operating them. Please note that these data protection practices may differ from those presented in this Privacy Policy. We encourage you to verify and understand their privacy practices before entrusting them with your Personal Data.
9. Contact https://miss-monoi.com/
If you have any questions or complaints about our compliance with this Privacy Policy, or if you would like to provide us with recommendations or comments on how to improve it, please contact https://miss-monoi.com/ at the following addresses: click here. We can assure you that we do our best to constantly improve the protection and security of the Personal Data you entrust to us.
For further information on the use of our websites, please also carefully read our "general terms and conditions".
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